Information

411 Tangent St.
Lebanon, OR 97355
(541) 259-2262

106 East Evergreen
Redmond, OR 97756
(541) 923-2929

Alternator stopped working while driving my 2013 Volkswagen GLI 2.0T from Sacramento, CA to Albany, OR. My choices were take a chance with a mail order part that would cost up to $400 that may or may not fit or work, or work with someone that actually knew the technology behind the new computer controlled alternator, and could test and repair it. In about an hour Larry Hagemeister at HEI fixed my existing alternator, that was already paired with my car's computer. The cost? Less than 1/4 of the price for a mail order unit. Thank you HEI for saving my vacation!

Scott Howell
7/09/2018

These people are great. I have a 630 JD and needed a starter. Well, we had some problems, but Larry worked with me (0ver 50 emails, photos & you tubes) to get the problem resolved. Very polite and went way out of their way to help me get my tractor running again. I can't thank them enough. Best customer service every.

Mike Bills
5/10/2018

Great service! I was met with a smile and a genuine interest with my alternator issue.

Austin Wittrig
4/17/2018

It is so refreshing to get to talk to a real live person & one that knows what you are asking. Ordered two different starter posts for a couple of older Ford starters. Larry knew exactly what I wanted & shipped them out the same da postage free & the price was very reasonable. My `parts arrived two days later and fit perfectly. I will definitely keep his phone number. I must mot forget the sweet lady 9on front desk that answered the phone either as she also knew where to transfer me to the right person. Thanks again H E I Bob Diegan

Peggy Diegan
4/06/2018

He is our battery/electrical 'go to' guy. Been dealing with Larry for over 30 years. He knows his stuff.

Ginger Cate
3/10/2018

Always knowledgable and professional. Great customer service with a smile. Great local owned and ran business!

Sherri Ellis
3/09/2018