Because it helps others weed out the potential problems that may arise from dealing with companies they have never been to or dealt with before. So believe us when we say, leaving a review does matter. In this age of computers and smart devices, we should all be taking full advantage of reading and leaving reviews.
Thank you in advance for leaving us a review! – The HEI Team.
Alternator stopped working while driving my 2013 Volkswagen GLI 2.0T from Sacramento, CA to Albany, OR. My choices were take a chance with a mail order part that would cost up to $400 that may or may not fit or work, or work with someone that actually knew the technology behind the new computer controlled alternator, and could test and repair it. In about an hour Larry Hagemeister at HEI fixed my existing alternator, that was already paired with my car's computer. The cost? Less than 1/4 of the price for a mail order unit. Thank you HEI for saving my vacation!
10:43 30 Apr 21
Been doing business with these people as needed for over 30 years.....most helpful....and LOCALLY OWNED AND RUN
14:48 26 Feb 20
00:39 22 Dec 20
Excellent customer service.
15:53 01 Apr 18
21:26 31 Jan 21
Great prices and knowledgeable.
20:41 06 Apr 18
It is so refreshing to get to talk to a real live person & one that knows what you are asking. Ordered two different starter posts for a couple of older Ford starters. Larry knew exactly what I wanted & shipped them out the same da postage free & the price was very reasonable. My `parts arrived two days later and fit perfectly. I will definitely keep his phone number. I must mot forget the sweet lady 9on front desk that answered the phone either as she also knew where to transfer me to the right person. Thanks again H E IBob Diegan
07:18 21 Aug 19
Great service. Larry and the crew are super knowledgeable.
Mountain Peak Builders MT Hendrickson
23:25 29 Oct 20
Very helpful answered all my questionsLots of volts for extras now with 200A one wire alternatorHighly recommendThanks Guys
12:50 10 May 18
These people are great. I have a 630 JD and needed a starter. Well, we had some problems, but Larry worked with me (0ver 50 emails, photos & you tubes) to get the problem resolved. Very polite and went way out of their way to help me get my tractor running again. I can't thank them enough. Best customer service every.
16:43 31 Dec 20
Luke is always courteous, professional, and gets the job done the right way. Highly recommended!
06:07 09 Jan 20
20:56 07 Apr 21
Great prices, great service
05:25 26 Dec 18
They recently helped me replace the motor on a 12 volt mini-forklift. My impression was that they thought it was easy, but I had been turned away from two shops in Eugene that thought it was too unusual. Now running great.
00:05 09 Mar 18
My experience has been that very knowledgeable and competent people work there. Larry has rebuilt electrical parts for my commercial salmon boat, has offered invaluable advice on golf cart batteries, has sold me excellent RV batteries, plus several top quality meters and testers for battery maintenance tasks. Also, Helen is a personable, efficient helper. Whenever I need a job done right, or to purchase high quality parts, I go to Hagemeister.
19:48 02 Oct 20
I know next to nothing about cars. I was recommended to HEI after getting a battery replaced and finding out the clamp on one of the battery terminals wouldn't tighten enough. HEI was able to look at my car same day, and even better were able to fix it same day at a very reasonable price. I was able to watch the repair and they explained exactly what they were doing as they did it. I highly recommend them.
20:43 05 Aug 19
I bought the 1 wire Dodge alternator, works perfect just as it should.Luke is a great guy to deal with......AAAAAAAAAAAAAA++++++
14:27 10 Feb 17
01:20 11 Jan 19
I have been dealing with Larry Hagemeister and his team since the early 1990's and as an equipment mechanic, I will go nowhere else. Most of us strive for quality parts, knowledge and support. This is exactly what you get here. In fact, so much so that they have taught and given seminars over years at many events. Even the most seasoned mechanic runs into a puzzling situation from time to time and the team at Hagemeister is a phone call away with a solution. This is a major thing that most box stores and parts stores are missing. The folks at Hagemeister will fix you up. 🙂
01:25 17 Apr 18
Great service! I was met with a smile and a genuine interest with my alternator issue.
17:41 13 Apr 19
The best at what the do, look no further.
20:02 02 Sep 20
Great guys. The old man really knows his stuff. Good prices too.
04:20 22 Mar 18
22:45 16 Mar 21
I called HEI looking for a starter spring for my 1942 IH TD-14 crawler. They didn't have one but Larry had one made for me. It is stiffer than the original spring and works fine.
I went in to their shop today for a starter and alternator for my 99 dodge Cummins and they were very helpful and knowledgeable. They showed me the one wire alternator for the dodge that they carry and I tell you right now it's worth every penny you'll spend it completely fixes all the charging problems these trucks are know for having. I highly recommend these guys for all of your auto and equipment electrical needs.
16:58 04 Jun 18
Luke was very helpfull and got me fixed up!
01:02 10 Mar 18
He is our battery/electrical 'go to' guy. Been dealing with Larry for over 30 years. He knows his stuff.
S&F Scenarios Paintball and Airsoft Field
01:25 24 Oct 20
Great locally owned small business really goes above and beyond for their customers. I've been using them since I could drive-in work on vehicles and they have done nothing but help me with bunch of different projects.
00:22 09 Mar 18
Larry and staff rescued and revived my old Dodge Truck - he's back on the road - making us all happy! Thanks for finding and installing what was needed!
04:29 25 Apr 21
I've ordered 3 different 1 wire tractor altenators for 3 different tractors 2 of them being old diesel tractors I always recommend these guys to everyone working on tractors only wish I could get a hat or something from em lol
01:04 15 May 18
18:41 21 Jul 19
Top of the line knowledge and service!!
22:37 13 Aug 19
Amazing customer service experience. Had an issue that needed to be resolved in a timely manner and results were magnificent. Definitely recommend to all.
19:27 06 Nov 19
Professional parts and service, helpful staff, Fair prices.
18:10 25 Mar 20
Took my boat out on the lake and couldn't get it to start, pulled it out of the water and drove it to town and stopped by their shop. They didn't hesitate to stop what they had been doing to take my starter out (which was in a terrible location), test the starter and get a new one installed at a great price and even better customer service. We got back on the water that day. Top notch customer service and I wouldn't take my vehicles anywhere else.
If you're in need of an alternator for your 5.9 Cummins diesel engine this is the place that sells what you need.
22:45 29 Nov 20
I have used HEI to check or rebuild all my generator's, alternator's and starters for 50 years! Trucks, cars, tractors, RV's or my snake river boat HEI checks them all! Until recently that was all I used them for. Then Larry introduced me to an oil product called IXL. I was a lube tech in industry with mechanical apprentice and have been to many continuation ed. classes on oil. I'm very aware of the so called "Miracle Products" available that fix everything. I remember thinking, "whatever" when Larry asked me to try the oil and give a review if I liked it.I have a Pacific Energy fireplace insert and the blower motor quit working. It "wouldn't turn" and of course when I tried to order a new electric motor I was told it was no longer available so I vacuumed all the lint and dust out of the windings. That's when I noticed oil ports to the bushings. I put a drop of IXL in each bushing port and slowly began by force turning the fan/motor housing for a few minutes then added another drop of oil. After 30 minutes of slow turning by hand it began to loosen and turn freely. I reinstalled the blower, started a fire and waited for the heat sensor to heat up and turn on the fan. It's been run for a week now and even running quieter.IXL is going in the next oil change on the 2003 Ford 7.3 diesel. The 7.3's have an injector issue called "Stickion". I like what IXL does for a frozen electric motor! Lets see what it will do for my ol ford!Honesty, Integrity, Sound Advice and Great Service is what you get everyday at Hagemeister's! Thank you, Larry, Helen and Luke!
04:10 09 Mar 18
Always knowledgable and professional. Great customer service with a smile. Great local owned and ran business!
These guys are the best. Very knowledgeable and willing to help.
15:04 08 Sep 20
very good at what they do so no problems with work i have had done
03:25 16 Mar 18
Great service always have what I need or are able to fix what I got great business I will definitely continue to go to them
01:20 13 Jan 21
This is such a great place! Wounderful helpful people!
16:40 15 Jan 19
Very helpful and answered my questions when I popped in with a minor issue/concern. Definitely recommend them.
00:45 09 Jan 20
Great place to have in Lebanon. Did a starter repair in a 97 4Runner and they had the contacts and plunger in stock. Everything fit perfectly, and were OEM Denso parts for a very reasonable price. They specialize in starters, alternators, and batteries apparently. Also had a nice selection of stranded wire up to a very large "00". The staff was nice and very helpful. Highly recommend this place for auto electrical and then some.