Because it helps others weed out the potential problems that may arise from dealing with companies they have never been to or dealt with before. So believe us when we say, leaving a review does matter. In this age of computers and smart devices, we should all be taking full advantage of reading and leaving reviews.
Thank you in advance for leaving us a review! – The HEI Team.
Alternator stopped working while driving my 2013 Volkswagen GLI 2.0T from Sacramento, CA to Albany, OR. My choices were take a chance with a mail order part that would cost up to $400 that may or may not fit or work, or work with someone that actually knew the technology behind the new computer controlled alternator, and could test and repair it. In about an hour Larry Hagemeister at HEI fixed my existing alternator, that was already paired with my car's computer. The cost? Less than 1/4 of the price for a mail order unit. Thank you HEI for saving my vacation!
04:10 09 Mar 18
Always knowledgable and professional. Great customer service with a smile. Great local owned and ran business!
01:20 11 Jan 19
I have been dealing with Larry Hagemeister and his team since the early 1990's and as an equipment mechanic, I will go nowhere else. Most of us strive for quality parts, knowledge and support. This is exactly what you get here. In fact, so much so that they have taught and given seminars over years at many events. Even the most seasoned mechanic runs into a puzzling situation from time to time and the team at Hagemeister is a phone call away with a solution. This is a major thing that most box stores and parts stores are missing. The folks at Hagemeister will fix you up. 🙂
20:02 02 Sep 20
Great guys. The old man really knows his stuff. Good prices too.
00:05 09 Mar 18
My experience has been that very knowledgeable and competent people work there. Larry has rebuilt electrical parts for my commercial salmon boat, has offered invaluable advice on golf cart batteries, has sold me excellent RV batteries, plus several top quality meters and testers for battery maintenance tasks. Also, Helen is a personable, efficient helper. Whenever I need a job done right, or to purchase high quality parts, I go to Hagemeister.
04:20 22 Mar 18
01:25 17 Apr 18
Great service! I was met with a smile and a genuine interest with my alternator issue.
05:25 26 Dec 18
They recently helped me replace the motor on a 12 volt mini-forklift. My impression was that they thought it was easy, but I had been turned away from two shops in Eugene that thought it was too unusual. Now running great.
If you're in need of an alternator for your 5.9 Cummins diesel engine this is the place that sells what you need.
03:25 16 Mar 18
Great service always have what I need or are able to fix what I got great business I will definitely continue to go to them
15:04 08 Sep 20
very good at what they do so no problems with work i have had done
18:10 25 Mar 20
Took my boat out on the lake and couldn't get it to start, pulled it out of the water and drove it to town and stopped by their shop. They didn't hesitate to stop what they had been doing to take my starter out (which was in a terrible location), test the starter and get a new one installed at a great price and even better customer service. We got back on the water that day. Top notch customer service and I wouldn't take my vehicles anywhere else.
19:48 02 Oct 20
I know next to nothing about cars. I was recommended to HEI after getting a battery replaced and finding out the clamp on one of the battery terminals wouldn't tighten enough. HEI was able to look at my car same day, and even better were able to fix it same day at a very reasonable price. I was able to watch the repair and they explained exactly what they were doing as they did it. I highly recommend them.
07:18 21 Aug 19
Great service. Larry and the crew are super knowledgeable.
16:40 15 Jan 19
Very helpful and answered my questions when I popped in with a minor issue/concern. Definitely recommend them.
20:43 05 Aug 19
I bought the 1 wire Dodge alternator, works perfect just as it should.Luke is a great guy to deal with......AAAAAAAAAAAAAA++++++
12:50 10 May 18
These people are great. I have a 630 JD and needed a starter. Well, we had some problems, but Larry worked with me (0ver 50 emails, photos & you tubes) to get the problem resolved. Very polite and went way out of their way to help me get my tractor running again. I can't thank them enough. Best customer service every.
19:27 06 Nov 19
Professional parts and service, helpful staff, Fair prices.
01:02 10 Mar 18
He is our battery/electrical 'go to' guy. Been dealing with Larry for over 30 years. He knows his stuff.
I went in to their shop today for a starter and alternator for my 99 dodge Cummins and they were very helpful and knowledgeable. They showed me the one wire alternator for the dodge that they carry and I tell you right now it's worth every penny you'll spend it completely fixes all the charging problems these trucks are know for having. I highly recommend these guys for all of your auto and equipment electrical needs.
01:04 15 May 18
20:41 06 Apr 18
It is so refreshing to get to talk to a real live person & one that knows what you are asking. Ordered two different starter posts for a couple of older Ford starters. Larry knew exactly what I wanted & shipped them out the same da postage free & the price was very reasonable. My `parts arrived two days later and fit perfectly. I will definitely keep his phone number. I must mot forget the sweet lady 9on front desk that answered the phone either as she also knew where to transfer me to the right person. Thanks again H E IBob Diegan
15:53 01 Apr 18
14:48 26 Feb 20
22:37 13 Aug 19
Amazing customer service experience. Had an issue that needed to be resolved in a timely manner and results were magnificent. Definitely recommend to all.
These guys are the best. Very knowledgeable and willing to help.
14:27 10 Feb 17
16:58 04 Jun 18
Luke was very helpfull and got me fixed up!
00:45 09 Jan 20
Great place to have in Lebanon. Did a starter repair in a 97 4Runner and they had the contacts and plunger in stock. Everything fit perfectly, and were OEM Denso parts for a very reasonable price. They specialize in starters, alternators, and batteries apparently. Also had a nice selection of stranded wire up to a very large "00". The staff was nice and very helpful. Highly recommend this place for auto electrical and then some.